Agenda

12:00–12:05 PM

President’s Welcome Address

Karin Bernard, CPMSM, CPCS

12:05–1:05 PM

Turf Battles: Improving Collaboration Between MSOs, CVOs, Provider Enrollment, and More

Explore strategies for strengthening communication and collaboration among Medical Staff Offices, Credentials Verification Organizations, provider enrollment teams, and other key partners.

Speakers:
Tammy West, MHA/ED, CPMSM, CPCS
Julie Harrelson-Vunovich, CPMSM, CPCS

1:05–2:05 PM

Surprise! We’re Buying a Hospital: Becoming a Healthcare System in 30 Days

Hear about the challenges, lessons learned, and operational considerations involved in navigating a rapid hospital acquisition and transition to a healthcare system.

Speaker:
Josie Pare, Director of Medical Staff Services, Merrimack Health Lawrence Hospital

2:05–2:20 PM

Break

2:20–3:20 PM

Managing MSP Burnout Through Resilience and Boundary Setting: The Importance of Perspective to Maintain Balance

Learn practical approaches to building resilience, establishing healthy boundaries, and maintaining perspective while managing the demands of the Medical Services Profession.

Speaker:
Amanda Walker, CPCS, CPMSM, FMSP

3:20–4:20 PM

Future-Ready Associations: Understanding and Applying AI for Sustainable Growth

Discover how associations can thoughtfully use artificial intelligence to improve operations, support innovation, and position their organizations for sustainable growth.

Speaker:
Geneva Million, CPCS, CPMSM

4:20–4:30 PM

Closing Remarks

Karin Bernard, CPMSM, CPCS

This conference has been approved for 4.0 NAMSS CE credits.